In 2014, we launched MOUSE (Memorable, Outstanding, Unique, Service Experience), a unique customer service-driven initiative. Each month, MOUSE speaks to someone in our team about their life inside and outside of work.
This month we speak to Craig Finney, Test and Inspection Divisional Director, to find out a bit about his role and life outside of work.
At work
I have worked in the industry since 2000 and started off as an engineer, progressing through to Supervisor, then Operations Manager. I was appointed as a Divisional Director of PTSG’s Lightning Protection Test and Inspection Division in 2015.
My role involves overseeing all aspects of the division, from Operational Delivery to our clients, sales and ensuring the team are all aware of their individual and collective targets.
I enjoy working in this very busy and challenging division with such a wide variety of clients and working with a great team of staff to help service our customers’ needs. Following the acquisition and recent integration of BEST Services Ltd into the Test and Inspection Division it has been challenging to align both companies to ensure best practice is adopted across the division. With the support of some excellent staff I am sure the division will grow from strength to strength as the market leader in this sector of the Lightning Protection industry.
At home
Away from work I am a keen football supporter and follow the ‘Mighty Potters’ (Stoke City FC), I also enjoy playing 5-aside football regularly and socialising with friends and family. I love to travel and there are still many places I would like to visit around the world, with my favourite destination being Las Vegas!
