We are pleased to announce that Malcolm Fyall has been appointed Director of Operational Excellence at PTSG. In this newly created role, Malcolm will report directly to Greg Ward, Chief Operating Officer of PTSG, and will focus on enhancing performance, efficiency and best practice across our operations.
Malcolm is a highly respected operational leader with a proven track record in delivering outstanding results. Since joining PTSG, via constituent business NSS, he has demonstrated exceptional leadership, driving efficiency, innovation and service excellence. His deep understanding of operational strategy, process optimisation and customer service will be instrumental in ensuring that PTSG continues to set the industry benchmark for quality and reliability.
Bringing extensive experience from across the industry, Malcolm has built a strong career in operations management, business strategy and service delivery. His ability to identify opportunities for improvement and drive meaningful change has made a significant impact at PTSG. In his new role, Malcolm will apply his expertise to key strategic initiatives that support PTSG’s growth, strengthen operational capabilities and enhance the service we provide to customers nationwide.
Greg Ward, Chief Operating Officer of PTSG, said: “Malcolm’s appointment is a reflection of his outstanding contribution to PTSG. His leadership, drive, and commitment have made a real difference and I am confident that in this new role, he will continue to deliver exceptional results. His experience and expertise will be invaluable as we further strengthen our operations and drive forward key strategic projects across the group.”
Malcolm’s appointment takes immediate effect, and we look forward to seeing the positive impact he will continue to make in this pivotal role.
For more details on Malcolm’s experience and professional background, visit his LinkedIn profile: Malcolm Fyall – LinkedIn
For any enquiries, please contact:
Greg Ward
Chief Operating Officer
Premier Technical Services Group Ltd (PTSG)
